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Covid-19 Update: I want to assure you that my pro printers are following CDC safety guidelines and are running with minimal staff. Your order may take a little longer than usual. Once it arrives, please practice smart handling just like you would with any delivery these days. I hope your new artwork brings joy to your home!
Q. How can I keep up with your new work?
Join my VIP Email Crew! Use the pop-up box on this site or go to my VIP Signup Page. I’ll let you know when I have new work available, and when you can find me at an art fair or exhibition. You’ll also be privy to subscriber-only specials I’ll be running on my website!
Q. How do I know which print medium to choose?
When you are on the "Medium" tab on an image's page, hover your cursor over the media thumbnail and a black question mark will appear at the top. Hover over this and a description and example photo will pop up. Same for "Styles" and "Frames".
Q. How do I use the Live Preview AR?
The Live Preview tool (Augmented Reality) lets you to use your mobile device with a current browser to see how my art will look on your own walls! Detailed instructions here.
Q. Tell me about shipping
Q. What are the shipping costs?
When you put an item in your cart and go through the first stage of the checkout process, the shipping options come up when you fill in your zip code or country.
Q. Can I cancel an order?
You can cancel your print order within 1 business day of placing your order, once it isn't already in production. To cancel, please contact email@example.com, including your order number and my website name, deborahyounglao.com. Contact me within 1 business day to cancel an order for originals.
Q. What if my package arrives damaged?
In the unlikely event that you receive a damaged item, please contact me immediately at firstname.lastname@example.org. Include in the email a photo of the damaged artwork and packaging to allow me to quickly file a claim and process your refund. Save all packaging in case return of the artwork is required. You may request either a no-charge replacement or a refund. The same goes for if there are printing quality issues.
Q. What is your policy on returns/exchanges/refunds?
I guarantee 100% satisfaction and want you to love your new purchase!
You have 14 days from the time your package arrives to live with my art and decide whether it's a good fit for you.
Please contact me for help with packaging and shipping your return.
Q. Do you do commission work?
Yes! If you’d like a painting of a certain size and color palette, I’d be happy to create one for you! Because my technique depends on the spontaneous movement of paint, I cannot guarantee a particular design... but I work with you to ensure that I interpret the feel or mood of the painting, and the color balance that you have in mind.
A deposit of half of the final price is required when I start the work. Let's discuss the possibility of having custom original art made for you!
Contact me if you have any questions!
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The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
I guarantee 100% satisfaction and want you to love your art or jewelry. You have seven (7) days from the time your package arrives to decide whether my work is a fit for you. If you aren't satisfied in any way, you may return it for a full refund on the price of the art or jewelry, minus the cost of return shipping. Please contact me at email@example.com or 919-363-9413 for help with packaging and shipping your return.
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Fine art prints from Bay Photo are printed on the highest quality media with 100-year archival inks.
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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.
This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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